Smarter patient flow

Empower your patients to navigate care efficiently with tools that support your digital front door strategy and enhance patient access. Our tools support patient flow optimization from the first symptom to the right action.

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Access management tools for improving patient flow

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Direct patient flow from the first symptom

From the moment symptoms start, our assessment tools help patients understand what to do next. Whether it’s finding a convenient site for care or choosing self-care, we help manage patient flow to reduce wait times, bottlenecks and unnecessary visits.

A phone screen with a question asking if the user's child has trouble breathing.

Digital front door tools for every touchpoint

Our symptom checker supports digital self-service and complements nurse triage for patients who prefer phone guidance. Embedded in your website, mobile app, or MyChart, it helps direct patients to the right care at the right time.

A cell phone with a memorial healthcare app on the screen.

Launch your branded health navigation tools

Our white-labeled apps enhance digital patient engagement, connecting users with your services while guiding them to appropriate access points for their symptoms.

How access management improves patient throughput

Our platform enhances access and efficiency by directing patient flow to the right level and site of care across your organization. Our Symptom Checker tool supports 24/7 patient decision-making and helps reduce unnecessary calls.

From the first sign of illness or injury, our tools optimize patient throughput by routing patients to:

Scheduling options (online, in-portal, contact center)
Facilities (urgent care, emergency departments, clinics)
Services (telemedicine, video visits)
Providers (physician directories, referral pathways)

Trusted by leading health systems

Our tools are embedded into hundreds of healthcare organizations, improving their patient engagement and reducing administrative burden.

The content behind smart patient flow

Our tools are built on trusted Barton Schmitt content, ensuring clinically accurate triage and reliable guidance for patients and consumers alike.

Fast implementation, no IT headaches

Launch in hours, not weeks. Our configurable apps support fast, flexible implementation options with minimal lift for your team.