Our Security Commitment

At Self Care Decisions, we prioritize the safety and security of our clients, data, and infrastructure. Our comprehensive security measures are designed to safeguard against potential threats and ensure the integrity of our operations. Here’s an overview of our security status:

Data Protection

  • Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols. This ensures that data remains secure and inaccessible to unauthorized parties.
  • Access Control: We implement stringent access control measures, including multi-factor authentication and role-based access controls, to limit access to critical systems and data.
  • Data Loss Prevention: Our data loss prevention strategies include real-time monitoring, alerts, and automated responses to potential data breaches or leaks.

Network Security

  • Firewalls: Advanced firewalls are deployed to control incoming and outgoing network traffic, providing a robust barrier against unauthorized access.
  • Intrusion Detection and Prevention Systems (IDPS): Our IDPS continuously monitors network traffic for suspicious activity.

Physical Security

  • Secure Facilities: We host with top tier providers. Their data centers are equipped with advanced physical security measures.
  • Redundancy and Disaster Recovery: We have redundant systems and disaster recovery plans in place to ensure business continuity in the event of an incident.

Compliance and Certifications

  • Regulatory Compliance: We adhere to all relevant industry regulations and standards, including GDPR, HIPAA, and PCI-DSS, to ensure the highest level of data protection and privacy.
  • Certifications: We are pursuing SOC 2 certification (Type I and Type II). Our security protocols and infrastructure are regularly audited and certified by independent organizations, affirming our commitment to maintaining the highest security standards.

Incident Response

  • Proactive Monitoring: Our security operations center (SOC) proactively monitors and responds to potential security incidents.
  • Incident Response Team: Our trained incident response team is prepared to address any security breaches promptly and effectively, minimizing impact and restoring services swiftly.
  • Regular Drills and Training: We conduct regular security drills and training sessions to keep our team prepared and up-to-date on the latest security practices and threat landscapes.

Continuous Improvement

  • Regular Audits: We perform regular security audits and assessments (internal and external by 3rd parties) to identify and address potential vulnerabilities in our systems.
  • Security Updates: Our systems and software are routinely updated with the latest security patches to protect against emerging threats.
  • Employee Training: Ongoing training programs ensure that all employees are aware of security best practices and understand their role in maintaining a secure environment.

At Self Care Decisions, security is not just a priority; it’s a fundamental aspect of our operations. We are committed to maintaining a secure environment for our clients and stakeholders, continuously improving our security measures to adapt to the ever-evolving threat landscape.

For more information about our security policies or to report a security concern, please contact us at support@selfcare.info.