Self Care Decisions Joins the Epic App Orchard Marketplace

Self Care Decisions, distributor of the top-rated symptom checker content1 for consumers, is pleased to announce it is now listed and available on Epic’s App Orchard. Through the App Orchard program, Self Care Decisions offers Epic clients the ability to  integrate symptom checking / self triage with MyChart, to support their patients’ healthcare decisions and direct patient flow to scheduling options and appropriate locations within their organization.

Placing a ‘Symptom Checker’ link within MyChart (left side of image) provides patients the ability to assess their symptoms and determine what action they need to take and when (how soon).

The other supported option is to ‘Sign in to MyChart’ from the symptom checker your organization’s website (right side of image). This pulls in the patient’s name, age and gender, which personalizes the interaction and streamlines the experience.  

“Joining the App Orchard marketplace is another step in our mission of supporting patient self-service in making important healthcare decisions and connecting them to appropriate, cost-effective care,” said Self Care Decisions’ CEO Sue Riffel. “Roughly 200 health systems use our symptom checker on their public-facing websites and/or within their mobile engagement apps. Extending the option to integrate with MyChart supports these organizations in guiding patients to the right care at the right time.”

Features of the online symptom checker include:

  • Connects users to your organization’s physicians, facilities and services
  • Mobile-first design; displays well on mobile devices
  • Customizable brand and fulfillment actions
  • Easy to implement
  • Always up to date

“We’re very excited to bring Self Care’s symptom checker to the Epic App Orchard marketplace, where we’re able to meet the needs of additional health systems and offer a more personalized experience to their patients and plan members,” said Hannah Burgus, Vice President of Client Services.

Learning more about this Integration

Epic Community Members (client organizations) browse the App Orchard marketplace to find apps that meet their business needs. Search for Self Care Decisions or Symptom Checker to find and view our application page.

Indicate your interest in our app (upper-right button) to the primary contact within your organization. That individual can connect with us through the App Orchard and set up a meeting.

Or you can side-step this formality, at first, and contact us directly to learn more about the symptom checker and schedule a demo.

About Self Care Decisions

Self Care Decisions’ content is licensed by hospitals, health plans and physician practices to support their patients’ healthcare decisions and build self-care skills through its evidence-based care advice. The content is derived from the Schmitt-Thompson telephone triage protocols used by thousands of physicians and 95% of the nurse advice hotlines across North America.

Our innovative, mobile-first platform allows healthcare organization to quickly map the symptom endpoints to their assets: physician finders, scheduling, facilities and telemedicine services. engages patients in their healthcare and provides a modern, consistent experience, while enabling healthcare organizations to optimize patient flow. For more information, please visit

Epic and App Orchard are registered trademarks of Epic Systems Corporation.

1 Hannah L Semigran, Jeffrey A Linder, Courtney Gidengil, Ateev Mehrotra,Evaluation of symptom checkers for self diagnosis and triage: audit study (BMJ 2015;351:h3480)